I. INTRODUCTION

QiFlow is fully committed to protecting your privacy and personal data. We have a legal duty to ensure the security of the personal data we process, whether from users of our website, employees, service providers, suppliers, or clients. We fully comply with the General Data Protection Regulation (GDPR) of April 27, 2016, concerning the protection of individuals regarding personal data processing and the free movement of such data.

If you have any questions, suggestions, or requests related to our Privacy Policy, please contact us using the details provided in section 12 of this policy.

II. GENERAL PRINCIPLES

By using our website or providing your personal data, you agree to our Privacy Policy, which is based on the following principles:

  • “Only authorized persons use authorized data for authorized purposes”;
  • “The security of your data is a priority that we review periodically in accordance with technological advancements”;
  • “Personal data belongs to its holders, not to us”;
  • “We promote best practices in privacy, data protection, and information security, as part of a continuous improvement process”.

III. DATA COLLECTION AND CONCEPTS

1. What is Personal Data?

According to the GDPR, personal data refers to any information relating to an identified or identifiable natural person, directly or indirectly.

2. How do we collect your data?

We collect your personal data through various means, including:

  • Forms on our website;
  • Direct contact via phone or email;
  • Social media and other digital platforms;
  • Cookies and similar technologies.

We may also use tracking tools to optimize your experience on our website and personalize the content displayed.

3. What personal data do we collect?

The data we collect may include:

  • Full name;
  • Contact details (email, phone);
  • Address;
  • IP address;
  • Billing information (when applicable);
  • Preferences and interactions with the website.

IV. PURPOSES OF DATA PROCESSING

Your personal data may be processed for the following purposes:

  • Providing services and customer support;
  • Sending newsletters and promotional information (with consent);
  • Processing orders and payments;
  • Personalizing the website experience;
  • Compliance with legal and regulatory obligations.

V. DATA SECURITY

We implement technical and organizational security measures to protect your data against unauthorized access, alterations, or loss.

VI. DATA SHARING WITH THIRD PARTIES

Your personal data may be shared with hosting service providers, digital marketing, payment, and technical support services. We ensure that these entities comply with adequate data protection standards.

VII. INTERNATIONAL DATA TRANSFERS

If it is necessary to transfer your data outside the European Union, we will ensure that such transfers comply with legal requirements.

VIII. DATA RETENTION PERIOD

Your data is stored for the time necessary to fulfill the purposes for which it was collected, respecting applicable legal deadlines.

IX. DATA SUBJECT RIGHTS

Under the GDPR, you have the following rights:

  • Right of access: Know what data we have about you;
  • Right of rectification: Correct inaccurate data;
  • Right to erasure: Request the deletion of your data;
  • Right to object: Refuse certain processing activities;
  • Right to data portability: Transfer your data to another entity;
  • Right to restriction of processing: Restrict the use of your data in certain situations.

To exercise any of these rights, contact us via the email provided in section 12.

X. COOKIE USAGE

We use cookies to enhance your experience on our website. For more information, please refer to our Cookie Policy.

XI. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy whenever necessary. We recommend that you check it periodically.

XII. CONTACT

If you have any questions or requests regarding this policy, please contact us: